Shipping & Delivery

Announcement

All items offered on BabiChic are made-to-order. This means that when you place your order, we embroider/print that item/s just for you, one at a time for the best quality. This may cause slight delays in processing and delivery. Products are being processed on a priority basis and  could take up to 2-4 business days to process your order. Please rest assured that we are working diligently to ship out your orders. All customers will be updated once their orders are dispatched. We appreciate your patience.

Orders are processed when the payment is accepted.

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Shipping

It takes 2-4 business days to process and ship your order after your payment is verified. Weekends and Holidays are not included.

Please note that these are estimated delivery times only:

Please note:

1. Orders placed from Puerto Rico, Guam and Hawaii will take 7-10 days more than other US states.
2. Delivery to military regions are currently limited. We are very sorry for the inconvenience.
3. The majority of our orders are processed and shipped within the time frame we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and/or delivery time frame.
4. International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.
5. When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.

Order Tracking

You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.

You can visit this site to follow up on your order status right away: https://babichic.co/apps/trackingmore (An order number or tracking number is required. You may get them from the order confirmation or shipping confirmation emails.)

If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

If it is over your estimated arrival date, please contact us, and we can take care of this for you.

Incorrect Address

Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering BabiChic and if you have any questions, please don't hesitate to contact us via: hello@babichic.co